Cloud Hosted Virtual Phone System to Systematize Your Calls

Be it any firm, company, business office etc. the most important of all is receiving calls of clients and reverting them back properly. Having a virtual phone number is a good thing and it can help a lot in your business and also it enhances your business as the business clients are attended properly. But knowing the knack of handling calls is very important and this can only be done through virtual phone system alone. Virtual phone system can also be described as a call manager. And features of virtual phone system include the following-setting up of time and date and acceptance of calls. For example- which calls to accept? Call hold feature with music is also available.

Use of PSTN and Current Service Provider by Virtual Phone System -

Now, virtual phone system is introducing a virtual PBX and a cloud hosted phone system. For the use of virtual phone system there is no need for any kind of hardware/installation of it. Virtual phone system will use your current phone system and also your current service provider. Virtual phone system’s costs are very flexible and manageable. For linking the phone calls virtual phone numbers never uses a wi-fi or internet connection unlike other system. Rather virtual phone numbers will use a PSTN (public switched telephone network). Online and through cloud system virtual phones can be used and managed. All your account can be managed easily and that too without any internet connection. Virtual phone can also be added to your present service provider. There are many service providers like talkroute in the virtual phone system.

Pivotal Features’ of Virtual Phone System -

·   Auto-attendant – In the auto attendant system your calls will be attended with a greeting of a automatic receptionist and then a menu option which is customized will be offered to the customer.  

·  Call forwarding – In the virtual phone system, all the calls can be easily forwarded to any device like your residential phone, office phone, landline, mobile etc.  

· Dedicated number- Now you can have dedicated numbers for your business. It is easy to avail. It is connected with only one account and it can be used for SMS and mms messaging.  

·  Hold backlogs- You should not miss any call and therefore the virtual phone system forwards your call to the customer acre executive and they attend it, making it sure that no calls are missed.  

·  Call broadcast – There are separate departments from which you can access the calls, so there is option in which you can opt the call of a particular department. Also, if you don’t want to receive the call of a particular department then you can put forward that call to your voice mail. This helps in systematically handling your calls. Rather controlling your calls which only virtual phone system can provide. 

·  Custom auditory- There is a library available which is full of audio elucidations which are like greeting your customer, acknowledging them, hold music, and other menus. Plus, you can also record calls if you want.

· Regulator Panel- Plus there is a control panel through which you can control all your calls, various types of calls etc.

·  AmendableRestrictions- With your virtual phone system solutions you can set a particular date and time. You can re-set it and with certain limitations.

·  Voicemail Direct in Your E-mail- Your voice mails can now go directly in your e-mail id. This helps in clearing hotch-potch calls and messages.