A company that does not communicate does not develop. This statement characterizes the importance of developing and relying on relevant internal and external communication technologies. IP telephony consultancy is a way to assist in the growth of communication solutions, mainly for customer service. Having qualified professionals, offering help in any situation, and counting on a state-of-the-art IP system is an advantage and success for the company.

It is also interesting to be able to count on the support of this technology consultancy in favour of creating even more positive results in communication. Through these professionals, relevant services can be provided, whether remotely or in person. Having all possible experience in areas such as Telecom, networks, and software development with an emphasis on communication is essential for a company's growth.

Consulting and full service

When consulting is combined with the availability of offering better IP technology equipment for your company, whether through sale or lease. Some paths can be pointed out through it, such as the reduction of Telecom costs due to process optimization. In addition to negotiating the value of the minutes, with various phone com alternatives or other operators favouring a value that is fair to the demand. The use of the Virtual Phone Number is essential there.

The IP telephony consultancy helps the company understand and define metrics and goals through evaluations of its service. The assessment of the current infrastructure of the telecommunication system adopted by the company provides economical and helps to improve service. Operational and maintenance costs related to telephony and recording, and operators and their possible recommendation can still be performed.

Having updated and technological telecommunication architecture provides the best work development for the entire company and finds new communication solutions. The help of IP telephony consultancy is positive in implementing Least Cost Routing - LCR, which is the lowest cost route. It is still counting on integrating the telephone network between its own locations, customers and partners.

Improving customer service through IP telephony consulting

The gains promoted by IP telephony consultancy are aimed at improving the company's structure and bringing improvements in terms of agility and efficiency. It creates a tradition and cares for internal work processes, but also communication with the customer. Opening channels like this and relying on advanced technology such as IP allows communication with the customer to be continuously agile and efficient.

Customers can solve their demands through a communication channel that will be available anywhere. This is because IP technology uses the internet as a means of enabling this contact. Thus, an assertive and competent service can be directed to the customer. Telephony consultancy helps the company to have better internal communication and with its customers.

Has a self-provisioning system

IP telephony has a self-provisioning system (self-sufficiency), capable of making the device's entire configuration faster and more functional. It is helpful to search for devices connected to the internet automatically.

Offers more voice quality

The voice quality on IP phones is surprising, as they have HD Voice and CODECS with high power that transmits clear, clean and effective communication.